Who handles conversions? You are a business and you hire a consultant to promote your business. You probably expect sales. Do you expect the consultant to be responsible for ensuring those conversions? As a consultant, are you task oriented and as long as you deliver a project well done, your work is also done? Obviously, business and consultant benefit when there are sales, but who is responsible for those conversions and how is that defined? Charles and Deborah discuss these challenges.
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